Bytechaser

Privacy Policy

Last updated: February 2025

1. Who We Are

Bytechaser Limited (company number 08951538) is a software consultancy registered in England & Wales. Our registered office is James House, 312 Ripponden Road, Oldham, Greater Manchester, OL4 2NY, United Kingdom..

For questions about this policy or your data, contact us at ask@bytechaser.com.

2. What Data We Collect

We collect the following personal data when you use our contact form:

  • Your name
  • Your email address
  • Your company name (optional)
  • Your project budget range
  • Your message content

We also automatically collect limited technical data through server logs, including IP addresses, browser type, and pages visited. This data is used solely for security and site performance monitoring.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry
  • Assess whether we can help with your project requirements
  • Communicate with you about potential or ongoing projects

Our lawful basis for processing this data is legitimate interest (responding to your direct enquiry) and, where applicable, performance of a contract.

4. Third-Party Processors

We use the following third-party services to process your data:

  • Cloudflare — website hosting, CDN, and DDoS protection. Cloudflare may process limited technical data (IP addresses) to deliver our website. See Cloudflare's privacy policy.
  • Resend — transactional email delivery. When you submit our contact form, your data is transmitted via Resend to deliver the email. See Resend's privacy policy.

5. Data Retention

We retain your contact form data for as long as necessary to respond to your enquiry and for up to 24 months after our last communication. If you become a client, relevant data may be retained for the duration of our business relationship and as required by law.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access (Article 15) — request a copy of the data we hold about you
  • Right to rectification (Article 16) — request correction of inaccurate data
  • Right to erasure (Article 17) — request deletion of your data
  • Right to restrict processing (Article 18) — request we limit how we use your data
  • Right to data portability (Article 20) — request your data in a machine-readable format
  • Right to object (Article 21) — object to processing based on legitimate interest
  • Rights related to automated decision-making (Article 22) — we do not use automated decision-making

To exercise any of these rights, email us at ask@bytechaser.com. We will respond within 30 days.

7. Cookies

Our website uses only essential cookies required for the site to function. We do not use analytics, advertising, or tracking cookies. See our Cookie Policy for more details.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data. All data is transmitted over encrypted connections (HTTPS/TLS) and stored securely.

9. ICO Registration

Bytechaser Limited is registered with the Information Commissioner's Office (ICO). Registration number: ZB759045.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the ICO at ico.org.uk.

10. Governing Law

This privacy policy is governed by the laws of England & Wales.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via our website. We recommend checking this page periodically.